Interiors Company Achieves Seamless Business-Wide Reporting within Weeks with Hubble

Challenge

Operating such a complex business in a fast-paced sector, Havelock requires the utmost from its new JD Edwards system. Havelock had overcome the complexity of mapping its business requirements after an implementation project spanning two years, but was faced with the challenge of extracting reports and interrogating data for financial and operational purposes. One View Reporting had been implemented, but users needed the flexibility to create their own reports. With One View, end users had to request support from IT and wait days in order to create reports. This drove the company to search for a more agile, self-service solution to complement Havelock’s bespoke ERP project.

Havelock wanted a single reporting solution that would connect a series of disparate tools, including JD Edwards, RF Smart, and Essbase. Key criteria included a simple installation coupled with the power of analysis and graphical outputs; Havelock needed something intuitive and user friendly to ensure maximum user adoption. On top of that, the company required a business-wide solution that would generate reports for 15 departments, from HR to Manufacturing, and everything in between.

Solution

Within weeks of starting to work with Hubble, the project team identified, scoped, built, tested, and signed off 73 unique Hubble reports covering reporting and management information (MI) needs for all 15 of Havelock’s departments. Using Hubble so extensively—and in such a user-friendly way—meant Havelock was also able to avoid the need for a permanent team of highly skilled report writers that other reporting software might have required. Hubble also allowed Havelock to get the data they wanted from their ERP while reducing some highly complex change requests that had previously been required. In one case, an 80-page modification specification was reduced to just 8 pages with the introduction of Hubble, saving thousands of pounds in development time and reducing invasive changes to the system. Hubble helped Havelock achieve what it wanted in an altogether simpler, cost-effective way.

Aside from the out-of-the box integration with JD Edwards, Hubble is also linked to the SQL database that sits behind Havelock’s estimating solution. This means that the company has achieved the same MI reporting capabilities in every department—including those that don’t directly use JDE—to deliver standardized KPIs and outputs for the whole business.