What to Expect During Your Agility PIM Implementation
A responsive process that fosters more independence and quicker ROI
With hundreds of successful installs under our belts, we know how to get systems – and people – talking to each other. Our methodology helps clients master their product information so they can realize quick wins and begin to see benefits in efficiency. With Agility PIM, customers can start by implementing a contained, specific use case and can then grow exponentially. This provides less risk, quicker buy-in and ongoing ROI.
PIM Implementation Process
When it comes to the Agility PIM solution, a highly detailed implementation process starts long before you see any software.
We’ll staff your project with members of our customer solutions team, and in some regions supplemented by partners who have extensive experience with and specialized knowledge of our product. You’ll assign core subject matter experts and stakeholders from your own organization to inform the process. Your team will quickly become familiar with the toolset and can begin to take ownership of your PIM system.
We know implementation can be a stressful experience, especially for IT. The agile, iterative process we’ve established ensures we get things right the first time by proceeding through a series of a phases:
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Kick-Off
Introduce the people involved in the project, review the contract terms and products purchased and outline the implementation process.
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Discovery Workshop
Complete an in-person, hands-on, facilitated workshop to understand client/stakeholder problems and gain a shared understanding of business processes; explore ideas and develop a design direction before starting the implementation.
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System Orientation
Provide a general overview of Agility PIM including features and functionality so customer can make more informed workflow and data modeling decisions.
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Data Modeling
Define requirements to migrate existing product data into the Agility PIM database. Identify source data and determine level of granularity required. Discuss item classification, product attribute setup, class-based attributes, choice lists and other data controls.
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Solution Design
Establish system configuration (e.g., what data will be stored and where) and propose process changes that reflect planned software usage. Build a design specification for integration to selected systems.
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Configuration & Data Migration
Install and set up Agility database and client modules at customer site or in the Cloud, including test and development instances, as needed. Configure system with agreed upon data model. Complete initial data and asset ingestion.
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Integration
Configure both upstream and downstream integrations with Agility to allow for ongoing data feeds and updates from source systems into Agility as well as full and incremental data feeds from Agility to recipient systems and channels.
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Testing
Test system integrations. Engage a small group of people to use the PIM system to build a pilot publication and/or website, testing role-based training and workflow.
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Training
Provide admin/super user training on system and user administration as well as end user training. This is followed by role-based end user training on system functionality and workflow to prepare for rollout.
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Roll-Out
Manage the transition from training to actual use and monitor progress. Turn over day-to-day support for the customer to the help desk/support team. Train the customer on the Agility help desk/support process.